meritvault Terms of Service

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Welcome to meritvault. These Terms of Service ("Terms") form a binding agreement between you and meritvault, covering your access to and use of our website, mobile platform, products, and customer support services. By visiting our platform or completing a purchase, you accept and agree to these Terms.

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1. Acceptance of Terms

By accessing or using any service offered by meritvault, you confirm that you have reviewed, understood, and consented to be bound by these Terms, together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years old or have reached the legal age of majority in your jurisdiction.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent orders or engaging in deceptive activity;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or user accounts;
  • Reselling meritvault products for commercial gain without express written authorization.
• Account Security: You are responsible for safeguarding your account credentials and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. On occasion, typographical errors or stock discrepancies may still occur.
• Price & Order Corrections: Where an obvious pricing or typographical error is identified, meritvault may correct the error and modify or cancel any affected orders before dispatch, issuing a full refund for any amount charged.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is provided for reference only; customers with severe allergies should carefully review product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is contingent upon availability and order verification. We may limit order quantities or cancel orders suspected of fraudulent activity or terms violation.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required prior to order dispatch.
• Order Modifications & Cancellations: Requests to cancel or update an order must be submitted within 1 hour of order placement by contacting support@meritvault.store. Once an order has entered dispatch processing, it cannot be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on meritvault's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of meritvault and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed under applicable law, meritvault will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising from or relating to these Terms or your purchase should first be submitted to meritvault's support team for informal resolution.

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9. Changes to These Terms

meritvault may update or revise these Terms at any time. Material changes will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: meritvault
• Customer Support Email: support@meritvault.store
• Customer Support Phone: 14847941454
• Physical Business Address: 503 S 4th Street, HAMBURG, PA 19526, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST